Diverge
Custom AI shopping assistants that answer product questions, guide purchases, and cut support costs.
agents llm data
Diverge builds custom artificial intelligence shopping assistants designed to bridge the gap between physical retail and online shopping. The technology integrates directly into existing e-commerce platforms such as Shopify, WooCommerce, and Magento, connecting with underlying inventory, delivery systems, and customer data stacks.
The system guides users through product selection, answers specific inquiries, and handles repetitive customer service tickets to reduce support volume. Partnering with Nordic brands like Intersport, Dilling, and Humac, the assistants automate thousands of monthly conversations while aiming to increase session conversion and decrease email inquiries.
Operating from Copenhagen, the company provides bespoke conversational solutions tailored for online retailers seeking to minimize customer friction and scale support operations.