The most skillful employees get the most out of generative AI

A new analysis by the think tank Mandag Morgen and several partner organizations examines the use of generative artificial intelligence across Danish workplaces. Based on responses from 3,174 employees, the findings show that the benefits of the technology are unevenly distributed, with data and IT sectors leading in adoption and strategic management. Employees who possess the strongest artificial intelligence skills experience the most value, including time savings and higher quality output.

However, the research reveals that nearly a quarter of employees feel they lack the necessary skills for these tools, and one in six has no access to workplace training. Furthermore, about 39 percent of workers experience no management direction regarding artificial intelligence use. While the technology helps more than half of employees finish tasks faster, it also generates new responsibilities, such as prompt writing, fact-checking, and quality assurance. This demonstrates that professional expertise and human judgment remain critical rather than being replaced.

To address these challenges, the partner organizations outline key recommendations for Danish companies. Workplaces must establish a clear strategic direction, set meaningful guidelines, prioritize ongoing skills development, and adapt workflows to account for new validation tasks. Because approximately one-third of employees worry about stagnation or declining demand for their skills, addressing these factors is essential for both responsible implementation and future organizational competitiveness.